CUSTOMER GUIDE

How to use World Zero

Everything you need to know — from signup to support.

Browse ProductsMy AccountFAQ

1. Creating an Account

  1. 1Click Sign In at the top right of the page.
  2. 2Choose Discord (instant — just authorize) OR email (we'll send you a 6-character login code).
  3. 3You can link or unlink Discord anytime from Account → Settings.

2. Browsing & Buying

  1. 1Browse products on the home page and click one to see its variants (Day / Week / Month / Lifetime).
  2. 2Pick a variant, click Add to Cart. You can add up to 5 different items per order.
  3. 3Click the cart icon in the navbar to review, adjust quantities, or remove items.
  4. 4Click Checkout when you're ready.

3. Payment

  1. 1Choose Crypto or PayPal (Friends & Family).
  2. 2Enter a coupon code if you have one (optional).
  3. 3Crypto: you'll be redirected to pay with any cryptocurrency — payment confirms automatically.
  4. 4PayPal: send the exact amount to our email with the invoice ID as the note, then paste your transaction ID. Admin confirms manually (usually within an hour).

4. Getting Your License Key

  1. 1After payment confirms, your key is delivered three ways: email, Discord DM (if you have no email), and in your Account → License Keys page.
  2. 2Copy the key from your account anytime — they never disappear.
  3. 3Each key has an expiry date (Day/Week/Month) or lasts forever (Lifetime).

5. Using Your Key in the Loader

  1. 1Open the loader/product you purchased.
  2. 2Enter your license key when prompted.
  3. 3The key will bind to your current device (HWID lock) to prevent sharing.
  4. 4If it doesn't work, check that your key hasn't expired on your account page.

6. Resetting Your HWID (New PC)

  1. 1Go to Account → License Keys.
  2. 2Click Reset HWID on the key you want to move.
  3. 3Each key has a limited number of resets (shown on the key card).
  4. 4After reset, enter the key on your new device to bind it there.

7. Downloading Receipts

  1. 1Go to Account → Orders.
  2. 2Click Receipt on any confirmed order.
  3. 3A branded PDF receipt downloads — includes product, variant, amount, and license keys.

8. Getting Support

  1. 1Go to Account → Support.
  2. 2Click New Ticket, give it a subject + describe your issue.
  3. 3Staff will reply — you'll get an email notification when they do.
  4. 4Keep chatting in the ticket until resolved. You can close it anytime.

9. Referring Friends (Earn 10%)

  1. 1Go to Account → Referrals.
  2. 2Copy your unique referral link and share it.
  3. 3When someone signs up via your link and makes a purchase, you earn 10% commission automatically.
  4. 4Track your earnings and referral list on the same page.

10. Managing Your Account

  1. 1Go to Account → Settings.
  2. 2Change your email address (used for OTP login + order emails).
  3. 3Unlink Discord if you no longer want it connected.
  4. 4You must keep at least one login method (email or Discord) — the system prevents lockout.

Still stuck?

Open a support ticket — our staff replies within a few hours.

Open a Ticket